Contact Us
Have a question about the SOLEUS™ Foot Therapy System, your order, shipping, or a return? Our customer support team is here to help.
Email Customer Support
Email us anytime at support@getsoleus.com. We respond to every inquiry within one business day (Monday–Friday).
What to Include
To help us resolve your question as quickly as possible, please include:
- Your full name
- The email address used at checkout
- Your order number (if applicable)
- A brief description of your question or concern
- Photos (if reporting damage or a defect)
Help Center Categories
- Product — How SOLEUS™ works, settings, maintenance, charging
- Orders — Order confirmation, changes, cancellations
- Delivery — Shipping times, tracking, lost or delayed packages
- Returns and Refunds — Start a return, refund status, the 30-day guarantee
Submit a Request
Use the form below and our team will reply within one business day. If you’d like a faster response, email us directly at support@getsoleus.com.